How to Manually Reset the Admin Password

In the event the password for the default admin account is ever lost, it can be manually reset through Orchid’s properties configuration file.

Note: These instructions are only needed if no other administrator level accounts are accessible. If another administrator account is accessible, you can update the password for any user through the User Management section of Orchid’s configuration menu.

Manually Resetting the Admin Password in Ubuntu:

1. Open the “Terminal” program and open Orchid’s configuration file using the following command:

sudo nano /etc/opt/orchid_server.properties

For more information on how to edit this file, feel free to read our article on how to update Orchid's configuration file in Linux.

2. After running that command, you will be prompted to “Enter your password to perform administrative tasks.” Enter the same password you use to login to Ubuntu.

3. A text editor will open, allowing you to edit Orchid’s configuration file. Add “orchid.admin.password = newpassword” to the end of the file, without the quotes, replacing “newpassword” with the actual password you want to set. For example, if you wanted the password to be P@ssword, you would enter:

orchid.admin.password = P@ssword

4. Click “File” > “Save” to save the new password, then close the text editor.

5. Return to the Terminal and run the following command to restart Orchid:

sudo service orchid restart

After Orchid has been restarted, the new password will be set for the admin user. The password you set will also be automatically removed from the configuration file.

Manually Resetting the Admin Password in Windows:

1. Open the Windows start menu and type “WordPad” into the search bar.

2. Right click on the WordPad icon in the start menu and click “Run as administrator”

3. When asked if you want to let WordPad make changes to the computer, click the “Yes” button.

4. Click “File” > “Open” and navigate to C:\Program Files\Orchid\bin when the new window pops up.

5. Select the file named “orchid_server.defaults” and click the “Open” button.

• If no files are appearing, ensure the “All Files” option is selected in the drop down menu located directly above the “Open” and “Close” buttons.

6. Add “orchid.admin.password = newpassword” to the end of the file, without the quotes, replacing “newpassword” with the actual password you want to set. For example, if you wanted the password to be P@ssword, you would enter:

orchid.admin.password = P@ssword

7. Click “File” > “Save” to save the new password, then close WordPad.

For more information on how to edit this file, feel free to read our article on how to update Orchid's configuration file in Windows.

8. Open the Windows Start Menu again and type “Services” into the search bar.

9. Click the “Services” icon to open the Services manager.

10. Scroll down the list of services until you find “Orchid Server”

11. Click the “Restart the service” button, which will appear to the left of the list of services.

After Orchid has been restarted, the new password should be set for the admin user. The password you set will also be automatically removed from the configuration file.