When attempting to install Orchid Recorder onto Raspberry Pi 5 devices, you may encounter freezing behavior or system error messages stating "unsupported system page size."
In Raspberry Pi 5, the Kernel page sizes use 16k by default, instead of 4k. This is incompatible with the memory allocation library used in current Orchid Recorder versions.
Beginning in Orchid Recorder 25.3.0, this issue will be addressed so the below changes will not be needed, but the workaround detailed below can be used until then:
To change the kernel page size on your system, please refer to the below steps:
- Confirm your current kernel page size:
getconf PAGESIZE
If you see a value of 16384, your Raspberry Pi device is using the 16k page size.
If you see something different, please open a ticket at support.ipconfigure.com for our Support technicians to further investigate your issue. - Use the text editor of your choice to change the Kernel page size
sudo <TEXT_EDITOR> /boot/firmware/config.txt
In Ubuntu, you may use nano or vi to open and edit text files
Update the above text file and add the following line:kernel=kernel8.img
Save the text file - Reboot the Raspberry Pi device:
sudo reboot
- Verify the page size updated correctly:
getconf PAGESIZE
This should now show a page size of 4096 (or 4k)
After completing these steps, you should be able to install Orchid Recorder normally.
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