Missing root certfication - Thawte root Cert - Invalid Digital Signature

Error during install:

A file that is required cannot be installed because the cabinet file C:\Users\XXXXXXX\AppData\Roaming\ipConfigure\ipConfigure ESM x.x.x\install\ has an invalid digital signature. This may indicate that the cabinet is corrupt.


Caused by: 

Missing Thawte root certificate - Possible GPO and Windows Update settings


Resolved by:

Installing Thawte Root CA certificate before installing.

Right-click >> Install Certificate >> Next >>Automatically select the certificate store based on the type of certificate >>Next >> Finish

Run ESM installation as normal.


For more assistance, please submit a support ticket at

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