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Increasing website timeout values

Issue:

Users wish to increase the idle time allowed before system logout.

The default timeout is between 10 and 20 minutes.

 

Resolution:

In the UI web.config file ( C:\ipconfigure\web.config ), there are 2 values that you must change.

<sessionState mode="InProc" cookieName="{C5641FAA-2A70-4cf4-9500-0A5A6580F3BE}" cookieless="false" timeout="60" sqlConnectionString="Server=(local),1433;User ID=webcam;Password=r34d0nly;"/>

 

<authentication mode="Forms"><forms name="{82C80A33-3D55-4f18-95D5-034F8115914F}" loginUrl="login.aspx" defaultUrl="login.aspx" cookieless="UseCookies" slidingExpiration="true" timeout="60" path="/" requireSSL="false" protection="All" />

I have marked the values in which must be changed. In this example, I have set the timeouts to 60 minutes, which will set the logout timer to somewhere between 30 and 60 minutes. Whatever the number here, half it and that will be the range of time in between logouts based on user action.

 

Please contact support for additional information or assistance.

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