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How to View System Reports

IMPORTANT: The information in this article is specific to Orchid version 1.12.7 or earlier.  Equivalent instructions for Orchid versions 2.0.0 and above are available in the Orchid Core VMS Administrator Guide in the chapters "Viewing the System Status" and "Viewing the System Report".

 

The System Reports feature in Orchid allows Orchid users with the Administrator role to view a list of all configured cameras, Orchid's system log, and a list of all recent events such as camera streams starting and stopping. This feature can be accessed by opening the Configuration menu and clicking the "System Reports" button in the bottom left-hand corner. 

Live Report

The Live Report shows the current disk utilization of the video archives folder and the active streams running in Orchid.

Disk Utilization:

The green bar at the top of the screen shows the current disk utilization of the video archives folder, which is /orchives by default on Linux, and C:\orchives on Windows. Below the green bar lists the current disk space used and the total disk space available in that directory.

  • Note: The disk utilization only shows the overall usage for the directory used for video archives, and not necessarily the total space used by archives alone. If there are other files stored in the same directory, the space used by those files will be included in the disk utilization as well.

Listed below the green bar is also the archive cleaner threshold limit, which is the disk usage limit at which the oldest video archives will start being automatically removed from Orchid in order to prevent the disk from filling up completely. This threshold is also shown by the dotted line on the disk utilization bar.

Active Stream Status:

The active stream status section of the live report shows a list of all the cameras added to Orchid, their current status, and how long ago the last archive was saved for that stream. A stream can have the following statuses:

  • Running: The stream is currently active and running properly without any errors. It is actively recording and saving video.
  • Restarting: The stream is being restarted automatically and should be active again within a few seconds. 
  • Idle: The camera is not responding after being restarted by Orchid multiple times and the camera status should be manually verified.

If there are any issues with the streams, you can troubleshoot the issue within Orchid by using the Preview, Restart, and Verify buttons:

  • Preview: View a live feed of the stream
  • Restart: Closes and restarts the stream
  • Verify: Pings the camera and confirms whether or not Orchid can communicate with the camera successfully. 

Log Export

The Log Export feature allows you to view and export Orchid's system logs into a compressed file which can be very useful when trying to troubleshoot issues with Orchid.

There are two format options when viewing Orchid's log: gzip and text. The gzip option will download Orchid's latest log into a compressed file, allowing it to be viewed on other computers. The text option will display the log within the browser without downloading any files.

If you're trying to view log entries for a specific time frame, you can use the "Specify Range" option to specify two date and times to view log entries between.

Once you're ready to view the log, click the "Export Logs" button to display Orchid's system log.

Daily Report

The Daily Report displays all of the events that occurred within a specific time frame such as streams starting and stopping, and how long specific streams have been recording.

As shown in the above image, the time selection option specifies the period of time you want to view a report for. By default, it will show a report from 12:00AM to 11:59PM on the current day.

The graph below the time selection tool shows the number of events that occurred during a specific time frame. Double clicking an individual bar in the graph will show you all of the stream events that occurred during that time. You can continue double clicking on the graph's bars to zoom in further on the graph as needed to view a more specific time frame of events. When zooming in on the graph, the stream statistics will also update with the statistics for only that time frame. 

The stream statistics show each stream setup in Orchid, how many megabytes of video was recorded during the specified time, and how long each stream has been recording. Additionally, they show how long motion was detected in each individual stream. 

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