Playback No Video- Windows Media Services service terminated with service-specific error 2147500037 (0x80004005)

Customer Complaint:

No playback

Issue:

Windows Media Services will not start.

Windows Media Services does not support more than 16 processors

Resolution:

http://support.microsoft.com/kb/2266253

To limit the number of processors available to Windows Media Services, you will need to modify the registry. To do this follow these steps:

1. Launch regedit.exe.
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media
3. Create a key called Platform.
4. Select the Platform key and create a subkey called Threads.
5. In the Threads key, create a DWORD value called NormalWorkerThreadsPerProc.
6. Set the NormalWorkerThreadsPerProc value to 1.
7. In the Threads key, create a DWORD value called IdleWorkerThreadsPerProc.
8. Set the IdleWorkerThreadsPerProc value to 1.