If you're going to use Antivirus software on a server running Enterprise Surveillance Manager (ESM), you're going to need to put in exceptions in order for our software to work properly. In 99% of the time when a help desk ticket gets escalated to development due to strange and unpredictable behavior, antivirus is almost always the culprit.
Antivirus exceptions that need to be applied against folders:
Folder exclusions (include sub folders):
All ESM Archive Server Volume paths (where we store video)
Sqlserver.exe (see: http://support.microsoft.com/kb/2033238)
You may need to manually exclude all of the .exe files in the C:\Program Files\ipConfigure\ directory as well.