Antivirus Exceptions on Server

If you're going to use Antivirus software on a server running Enterprise Surveillance Manager (ESM), you're going to need to put in exceptions in order for our software to work properly.  In 99% of the time when a help desk ticket gets escalated to development due to strange and unpredictable behavior, antivirus is almost always the culprit.

Antivirus exceptions that need to be applied against folders:

 Folder exclusions (include sub folders):

C:\Program Files\ipConfigure\

All ESM Archive Server Volume paths (where we store video)

File exclusions:

C:\Windows\System32\inetsrv\w3wp.exe

C:\Windows\SysWOW64\inetsrv\w3wp.exe

Sqlserver.exe (see: http://support.microsoft.com/kb/2033238)

You may need to manually exclude all of the .exe files in the C:\Program Files\ipConfigure\ directory as well.

• ipConfigure.exe
• ipConfigure.Esm.Portal.exe
• ipConfigure.Esm.Site.Playback.exe
• ipConfigure.Media.Services.Synchronization.exe
• ipConfigure.Portal.Services.Synchronization.exe
• ipConfigure.Esm.Remote.Playback.exe
• ipConfigure.System.Capture.exe
• ipConfigureServerCapture.exe
• ServerStats.exe
• ArchiveService.exe
• MultiArchiveService.exe