*For connecting to our ftp site using an FTP client:
Open up the FTP client. Enter 'ftp.ipconfigure.com' for the ftp site in the host field. Enter the login credentials provided to you.
*For connecting to our ftp site using Windows Explorer:
Open a new Windows Explorer window. In the navigation bar at the top, type 'ftp.ipconfigure.com' . Right-click in the blank white area of the window and select "Login as". Enter the login credentials provided to you.
Browsers should automatically redirect ftp.ipconfigure.com with the proper protocol: ftp://ftp.ipconfigure.com/
For more assistance, please submit a support ticket at https://support.ipconfigure.com