Black screen "no video" - WMUS user IS synced with WMS Anon User - There was no endpoint listening at http://XXX.XXX.XX.XX/ArchiveService/GetArchiveService that could accept the message.

Black screen "no video" - WMUS user IS synced with Anon User (knowledge base article: https://ipconfigure.zendesk.com/entries/27299027-Blank-Screen-that-reads-No-Video-)

"There was no endpoint listening at http://XXX.XXX.XX.XX/ArchiveService/GetArchiveService that could accept the message."

The ipConfigure Archive Creation service was stopped. Restarted service to correct issue.

Event Viewer Application Log Error: 

<TraceRecord xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord" Severity="Error"><TraceIdentifier>http://msdn.microsoft.com/en-US/library/System.ServiceModel.Diagnostics.ThrowingException.aspx</TraceIdentifier><Description>Throwing an exception.</Description><AppDomain>/LM/W3SVC/2/ROOT-1-130510136890214552</AppDomain><Exception><ExceptionType>System.ServiceModel.EndpointNotFoundException, System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>There was no endpoint listening athttp://xxx.xxx.xx.xx/ArchiveService/GetArchiveService that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.</Message><StackTrace> at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason) 
at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout) 
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout) 
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout) 
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) 
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs) 
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) 
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) 
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp;amp; msgData, Int32 type) 
at ipConfigure.Archive.IArchiveService.GetArchiveFile(String cameraName, String folder, Int32 CameraID, DateTime startDate, DateTime endDate, Int32 startHour, Int32 endHour, Int32 startMin, Int32 endMin, Boolean&amp;amp; hasError) 
at ipConfigure.ESM.UI.ajax_player1.ProcessRequest(HttpContext context) 
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() 
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&amp;amp; completedSynchronously) 
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error) 
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb) 
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) 
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) 
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) 
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus&amp;amp; notificationStatus) 
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) 
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) 
</StackTrace><ExceptionString>System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at http://xxx.xxx.xx.xx/ArchiveService/GetArchiveService that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---&amp;gt; System.Net.WebException: The remote server returned an error: (404) Not Found. 
at System.Net.HttpWebRequest.GetResponse() 
at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout) 
--- End of inner exception stack trace ---</ExceptionString><InnerException><ExceptionType>System.Net.WebException, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>The remote server returned an error: (404) Not Found.</Message><StackTrace> at System.Net.HttpWebRequest.GetResponse() 
at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)</StackTrace><ExceptionString>System.Net.WebException: The remote server returned an error: (404) Not Found. 
at System.Net.HttpWebRequest.GetResponse() 
at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)</ExceptionString></InnerException></Exception></TraceRecord>