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Blank Screen that reads "No Video" or immediately states "Ready"

Please NOTE: This article only applies to Windows Server 2008 R2 and previous and ESMv5.x. Server 2012 no longer supports the Streaming Media Services Role and ESMv6.x no longer has the Windows Media Services prerequisite constraint for playback.

Window Media Services Authentication

When playing Archive video, the popup box results in a blank screen that reads No Video. A common cause for this is due to the WMUS user on the server not being synced in Windows Media Services.

 

To check to see if this is the cause, go to Part 2 first and check to see if the WMS Anonymous User Authentication is in a disabled status with a red-x. If so, proceed with the following:

 

Part 1: Set password for WMUS user

Start>> Administrative Tools >>Server Manager

Drop down tree for Configuration >>Local Users and Groups

Select Users

Right-click on the user that starts with “WMUS_” (Note this exact user name as it will be used in Step 2)

Choose Set Password >> Proceed

Enter a password that will be used for step 2.

 WMS_Auth_pic1.jpg

 

Part  2: Sync WMS Anonymous User Authentication

Start>> Administrative Tools >>Windows Media Services

Click the server name in the left navigation panel

On the right, choose the Properties tab

Under Category, choose Authentication

In the Plug-in section, right-click WMS Anonymous User Authentication. Select Properties. Enter Username and Password as noted in Part 1. Click OK

Again in the Plug-in section, right-click WMS Anonymous User Authentication. Select Enable.

 WMS_Auth_pic2.jpg

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Comments

  • Avatar
    Rick Washington

    I dont know ow in windows 12

  • Avatar
    Jackie

    Please NOTE: This article only applies to Windows Server 2008 R2 and previous and ESMv5.x. Windows Server 2012 no longer supports the Streaming Media Services Role and ESMv6.x no longer has the Windows Media Services prerequisite constraint for playback.

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